If the student informs you that the locked content is not open, one main reason for this is the instructor placed a different password on the SSI from the locked content. NOTE - It is not possible to see the results of a survey submission but it is possible to determine of the student has taken the survey within ANGEL.
If this occurs, follow the steps below to open the content for the student:
Part I - Determine that the student has taken the SSI Survey1. Click on the Utilities link underneath the Student of Survey of Instruction.
2. Click the View, Grade or Delete Submissions Link.
3. Look through the list of submissions and determine if the student has taken the SSI survey. NOTE - If you click on the User ID link, it will sort the list by username making it easier to find the student's name.
4. If the student is not on the list, they did not take the survey. In this case, there are a couple possibilities to fix this problem. First, if the survey availability time is still open, tell the student the take the survey. Second, if the survey availability time is past, then go on to Part II to learn how to open the locked content for the student. Finally, it is possible that ANGEL did not place the password into the student's environmental variable area. Please proceed to Part II to learn how to open up the content for the student.
1. You need to find out the password that the instructor used on the locked content. Place your mouse over the lock icon to determine the password used by the instructor. NOTE - It might be difficult to determine which piece of content is locked by the instructor. If you can not determine the locked content, you may need to contact the instructor.
2. Click on the Tools Tab.
3. Click the Environmental Variables Link.
4. From the drop down list, choose the student's name and click the Submit button.
If there is a variable named UNLOCKED_ITEMS follow the directions 5-7. If you do not see the variable name, follow directions 8 - 10 .
UNLOCKED_ITEMS Variable is seen:
5. Click the Edit button next to the variable name UNLOCKED_ITEMS.
6. Type in the name of the password of the locked content. Make sure to begin your value with an opening bracket ( [ ) and end it with a closing bracket ( ] ). Click the Save button when done.
7. The locked content will be open to the student.
UNLOCKED_ITEMS Variable is not seen:
8. Click Add a Variable Link.
9. For the variable name, type in UNLOCKED_ITEMS. Type in the name of the password of the locked content into the Variable Value text box. Make sure to begin your value with an opening bracket ( [ ) and end it with a closing bracket ( ] ). Click the Save button when done.
10. The locked content will be open to the student.